I complained this evening because the order took so long. Was told it was on it’s way when clearly it wasn’t. However, the food was lovely and well worth the wait. Thank you.
Appalling customer service the boy on the phone was extremely unfriendly, unhelpful and rude! I have witnessed his rudeness on many occasions but experienced it personally myself today. Unfortunately we Will not be returning customers after being loyal for 8 years. They obviously do not care about their customers. Not recommend
I ordered and paid for delivery. Order was over £100 and arrived on time. I was extremely disappointed that with the order I didn’t get any complimentary prawn crackers. I called to ask for some and was told that I could go pick some up. So my £100 order would go cold, after if paid for delivery for me to pick up them up. Disgusting!!! Another word of advice don’t get the squid unless you have a very strong jaw!!!
Used to be a really.good place to buy food from, but lately they've been messing up with the dishes... Always seems chips are not fresh, and they forgetting the Salt & Pepper meaning.. theres neither salt or pepper on their dishes lately, or vegetables.. Paying a lot of money and always end up in bin now... Really disappointed.. Never buy again ...
My favourite Chinese by far, much better than other locals as you can always be sure it is fresh. Food is always lovely and always ready on time. Always accommodating when requesting food alternatives (vegan/gluten free). Thanks !