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Ordered last night for the first time and will definitely not be the last ! All the food was spot on, extremely tasty and hot. Also the delivery driver was polite. Would highly recommend!
Having used and been happy with HKE for years they have left me with no choice but to delete my old review and add a new one to highlight the rude and ignorant staff. Supplied sub standard food, tried to blame it on us for the food being poor for not collecting for half an hour when we collected about 3 minutes over the 15 minutes they suggested due to them not taking card and the cash machines nearby being out of order meaning alternate was needed. Lost our custom, I would recommend using alternate Chinese Take Aways to others. EDIT: The response from.HKE is a full on fabrication. They are not only liars but also lack the ability to apologise and own their mistakes. Their attitude to loyal customers is shocking. Custom lost forever. For info collecting an order 18 minutes after it was placed doesn't make it under cooked, under flavoured. Learn from your mistakes.
Food is always fantastic. I order from here regularly, the Quality is always great and delivery drivers friendly 10/10 my go to for Chinese food :) x
Used to be a really.good place to buy food from, but lately they've been messing up with the dishes... Always seems chips are not fresh, and they forgetting the Salt & Pepper meaning.. theres neither salt or pepper on their dishes lately, or vegetables.. Paying a lot of money and always end up in bin now... Really disappointed.. Never buy again ...
Have used this place for years but recently had a break. Ordered nearly £50 worth of food tonight and really wish I’d not bothered. Nowhere near as nice as it used to be. £4.80 for prawn wontons that actually was pastry and no prawn, the merest of something inside but lack any prawn. Chicken and mushroom was tasteless and needs to be renamed mushrooms & carrots. Crispy beef in ok sauce had no flavour and was watery and young chow fried rice again was tasteless and full of ham, never was before, it always had a good mix of meats but not now. I know everyone is struggling with the rising costs but this was a big disappointment for a lot of money